In general, we collect two categories of information: (1) information that personally identifies you (for example, your name and address) that you voluntarily supply when you register for an on-line discussion or other site use, or when you subscribe, order, complete a survey, or initiate some other transaction, and (2) non-personally identifying information, which includes information about usage patterns and preferences as users navigate around our sites or use our information services. In some cases, an agent, affiliate, or business partner of the Times collects the information. Third party providers featured on our sites, such as vendors of products and services offered through our sites, may be gathering the same kinds of information.
To use some of the features and services on our sites, you will need to register for them and provide certain information as part of the registration process. Third party advertisers on our site may offer you opportunities to receive information, participate in a survey, or receive other goods or communications from them. We may also ask for information from those who buy products or services or conduct other transactions on our sites. (For example, you may be asked for your name, email address, age, zip code or credit card number for certain kinds of transactions, and you may be asked about your interests in various topics, such as sports or leisure activities, or topics of interest to people in certain professions.) Information you provide will help us offer you more personalized features, make our sites more useful to you, and process e-commerce transactions. Supplying such information is entirely voluntary on your part. If you do not wish to supply the information requested either by us or an advertiser, you are free to decline to do so, but please understand we or the advertiser may then be unable to provide you with the services or opportunities you want. When you register, you are agreeing that we (or the advertiser with which you register) may use your information to contact you for customer service, to inform you of changes or additions to our sites or services offered, and to send you any administrative notices or other information relevant to your use of our sites.
We may offer you opportunities to subscribe to email alerts and newsletters concerning topics we believe might interest you. If you have opted to receive a particular alert or newsletter, you can always unsubscribe later. See "Opting Out" below.
We will use information collected from your interaction with our Mobile Messaging Services for the purposes of delivering, developing and improving those services. We will not sell, rent, or provide that information to third parties, except to the extent required by law, without your consent. The practices of your wireless carrier and other service providers concerning information derived from SMS messaging are governed by their own privacy policies, which we do not control.
From time to time, we or our advertisers may offer contests, sweepstakes, giveaways, or other promotions on our sites. If you enter one of these, you will be asked to provide information about yourself such as your name, address, telephone number and email address so that we or our advertisers can contact you if you win. We may share this information with our corporate affiliates and any co-sponsors of the contest, sweepstakes, give-away, or other promotion. (Co-sponsors will be identified in the official rules applicable to the promotion.) If you do not want us to collect the information requested, to use it to contact you, or to share it, please do not enter any contest, sweepstakes, give-away or promotion.
If you participate in chat, post a comment on a news story, a blog, or in one of our other forums or guest books, your comments will be public because those comments will be published to the Web. If you sign your comments or include any personal information in them, that information will become public. Protect your own privacy by not posting personal information, such as your phone number, in a chat or comment. Of course, any photo, video or other visual or audio-recorded matter you upload, post, or otherwise submit to any of our sites that accept such submissions will also become public when posted to the Web. We do not edit user-generated content, nor do we remove user-posted material unless we, in our sole discretion, deem it unsuitable for continued publication.
We make various kinds of shopping opportunities available through our web sites. When you make a purchase through one of our sites, either we or a third-party order fulfillment service will ask you for contact details and billing information. You may also be asked for unique identifiers such as your date of birth for identity confirmation purposes. We will use this information to process your transaction and to contact you regarding your purchase. Our third party fulfillment services will have access to this information as well to facilitate the transaction. We will not sell or rent your personal billing information to anyone, but if you consent (by checking a box or similar method) we may make your basic contact information available to third parties so that they, or we, can contact you directly concerning other products or services that may be of interest.
We cannot control the privacy policies of sites we may link to in our editorial coverage or advertising sections. Therefore, if you provide personal information, including credit card information, to linked third-party sites, the information is stored on their servers and is governed by their privacy policies. We ask sites with which we have a business relationship to prominently show a link to their privacy policies. This allows you to determine how your personal information might be used by them. Please review these privacy policies and contact the web site operator if you have questions or concerns about them.
Children need to obtain permission from their parents before providing any information about themselves to anyone via the Internet. This includes us. If you are under 16, please do not provide us with any personally identifying information about yourself (names, email addresses, physical addresses, or telephone numbers). We will not knowingly collect personally identifying information about anyone under the age of 16 unless we have verified consent of the child's parent or guardian prior to collection. If we learn we have collected such information without proper consent of an actual parent or guardian, we will delete that information as quickly as possible.
If you register with us, or subscribe to alerts or newsletters, you will have the opportunity to review, update or delete the information you provided us at any time (except information we did not store in the first place), and to unsubscribe to any alerts or newsletters you have asked for (for example, by clicking on the "unsubscribe" link in an email). If you remove registration information you have provided, you probably will not be able to continue to use the service requiring that registration. If you wish to opt out of receiving notices, information or other contacts, or any other communication or service, please contact us using the information at the location where you previously registered or subscribed.
If you have submitted your information on a page connected to one of our third party business affiliates or advertisers, the information you submit may be maintained jointly by us and that entity. If you "opt out" on our site, you may need to contact the third party business affiliate or advertiser separately to request that it remove your information from its database.
Our servers automatically collect some basic information about your computer configuration, including the type of browser and operating system you use, the resolution of your monitor, the web site that referred you, and your IP address. (Your IP address is the numerical address of the computer connected to the Internet, used to transmit requested data, such as the web page you want to view. It does not tell us who you are. It just identifies the computer being used.) We use IP addresses for systems administration purposes, to deliver our web pages to you, to tailor our ads to the interests of our users, and to measure traffic within our site. To improve our sites' interest and usefulness to users, we may send non-personally identifying information to ad networks displaying ads on our sites.
When you use our website, we share information that we collect from you, such as your email (in hashed form), IP address or information about your browser or operating system, with our identity partners/service providers. Our identity partner returns an online identification code that we may store in our first-party cookie for our use in online and cross-channel advertising and it may be shared with advertising companies to enable interest-based and targeted advertising. To opt out of this use, please click here .
We also use third-party advertising companies to serve ads when you visit our websites. The third-party advertising technology we employ uses information derived from your visits to target advertising within our sites. In addition, our advertisers may use other third-party advertising technology to target advertising on our sites and on other sites. In the course of advertisements being served to you, a unique third-party cookie or cookies may be placed on your browser. In addition, we may use Web beacons (also called action tags, pixel tags or clear gifs) provided by third-party advertising companies, to help manage and optimize our advertising. Web beacons enable us to recognize a browser's cookie when a browser visits one of our sites, and to learn which banner ads bring users to our sites. You may "opt out" of this technology: http://www.networkadvertising.org/consumer/opt_out.asp
While we do not share personally identifiable information about you with our advertisers except as described above, we do aggregate information you provide with data from other users and provide pools of information about our users to our advertisers, in order to make them aware of the audiences our sites reach. For example, we may tell advertisers how many of our users are male or female or live in a certain zip code. We may tell advertisers about the habits and preferences of our users using this type of aggregated or statistical information about traffic to, from and within our sites as well.
We may release information about our users to law enforcement or to others when necessary to comply with laws, to enforce our Terms of Service, or to protect our users, customers, or company from threats of harm.
In some areas of our site, including our Classified Ads sections, you might provide additional personal information such as an address, when transacting business. You might enter a credit card number to purchase a product or service. We have safeguards such as encryption, designed to prevent access to the personal information about you that is stored on our computers. However, like all Web site operators, we cannot safeguard completely against illegal activities undertaken by third parties.
May 21, 2018
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Our standard at the Tampa Bay Times is simple: to get things right the first time. This being a human endeavor, we sometimes fall short.
When this happens in the news report, our policy is to correct factual errors, promptly and prominently. Readers who spot factual errors are encouraged to contact the news department, by telephone, letter or e-mail, so that we can address the mistake.
Our contact numbers are in the directory. Readers may also call our main City Desk at (727) 893-8215 between 8 a.m. and 11 p.m., or send an e-mail to [email protected] .
Readers who wish to comment upon our coverage, rather than to correct some error of fact, are invited to submit letters to the editor.
Our standard of accuracy applies equally to our business operations.
Subscribers with complaints about their newspaper delivery or subscription invoice may call Customer Relations at the numbers listed in this directory or contact us by clicking here to email customer service.
Readers who have concerns about classified advertising should call 1-877-321-7355.
For display advertising, readers should call (727) 893-8424.
Although we strive to provide outstanding color printing, customers with concerns about the print quality in their copy should contact the Quality Assurance manager at (727) 322-6759.
We mean to be receptive and responsive to readers and customers. If we are unable to resolve problems through these usual channels, readers may contact my office directly.
Editor, CEO and Chairman
More information about how to contact us can be found at the Contact Us page.